Business services & cost saving

We help you and your business save time and money with our exclusive support services and cost saving initiatives

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View Membership Options

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What we offer

Business support services:  

Our services include: unlimited access to 24-hour business advice lines, a comprehensive library of over 750 free business documents, plus £1m of excess free business insurance*.

* Legal expense insurance is available to our small and medium business members only.

Cost saving:

We help you and your business save time and money with these exclusive initiatives:

Find out more about our membership packages and how you can benefit from being part of the network.

Got a question about membership or accessing any of your benefits? Get in touch.

Contact your engagement manager or the Chamber team on 0300 303 6322.

To help us better understand your business needs and how we can support you, please complete this brief survey about the services you currently use and those you might benefit from in the future.

Chamber Legal Services

We can help you manage problems, provide you with the answers you need and advise you on how to protect your business going forward.

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your engagement manager.

What’s Included?

  • Legal Advice Line

    Struggling with a contract dispute, debt recovery issue, or legal dispute? Whatever the problem, question or concern our advisers can support you.

    To access the legal helpline call 0191 3746440 to speak to an expert adviser. 

  • Comprehensive Legal Document Library

    The document library has over 180 downloadable templates to help you with the day to day running of your business. The place to go if you need standard legal documents, with everything from contracts for suppliers, to debt recovery letters – as well handy checklists to keep you on track.

    Click here to access the document library.

  • Insurance

    You have access to £1,000,000 of excess free cover for your business (including property disputes, data protection criminal prosecution) and for your employees (including personal injury, motor disputes).*

  • Tailored Advice

    Book a one to one appointment with a specialist, who will offer tailored advice and take you through the service to help you understand how it can best support you and your business.

    Contact your engagement manager to book your one to one appointment.

Chamber HR Services

Whether you’re a business owner wearing your HR hat, or a HR professional looking for reassurance, the Chamber HR service is here to help.

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your engagement manager.

What’s Included?

  • HR Advice Line

    The HR advice line is available 24/7, 365 days a year. Whether you have a serious issue, or just want to ask a quick question, our advisers can help you with everything from contracts of employment to redundancy – and everything in between.

    Call 0191 3746440 to speak to an expert adviser. 

  • HR Document Library

    Our library has over 400 downloadable templates covering everything from recruitment and selection, to training and development, misconduct letters, appraisal forms, fixed term contracts and confidentiality clauses. If you can’t find what you are looking for, call the helpline and our advisors will point you in the right direction.

    Click here to access the document library.

  • Insurance

    You have access to £1,000,000 of excess free cover for employment disputes and awards included within your membership.*

  • Free HR Health Check

    Our experts can carry out a HR health check to save money, save time and protect your business.

    Contact your engagement manager to book your HR health check.

Chamber Tax

In the words of HMRC “Tax doesn’t have to be taxing”, especially with our Chamber Tax service.

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your engagement manager.

What’s Included?

  • Access a Tax Advice Line

    Covering all tax queries from simple questions to HMRC investigations. The specialist team can provide advice on topics such as benefits in kind, PAYE, corporation tax and liabilities to capital gains. Get the answers you need to get on.

    Call 0191 3746440 to speak to an expert adviser. 

  • VAT Help

    If you have any questions or issues relating to VAT registration, VAT & Tax return forms, or VAT on land and property the specialist team can help.

    Call 0191 3746440 to speak to an expert adviser. 

  • Insurance

    Access to £1m of excess free cover to deal with a full HMRC enquiry, aspect enquiries, PAYE disputes and VAT disputes.*

Health & Safety Support

Whether you are just starting out and need to get the basics in place or you are a H&S professional looking for a second opinion on something, this is where Chamber H&S can help.

For a more detailed overview of the service and what is covered click here

*To check your eligibility for insurance cover please speak to your engagement manager.

What’s Included?

  • Access the Health & Safety Advice Line

    Got a health and safety query? The team can help with setting up H&S policies and documents or simply just answer your questions relating to accident reporting or protective equipment. The helpline gives you the answers you need to move on quickly.

    Call 0191 3746440 to speak to an expert adviser. 

  • Health & Safety Document Library

    The library provides handy guides taking you through all H&S topics from getting started in H&S to developing policies and risk assessments.  As well as over 130 downloadable H&S document templates including equipment policies, COSHH assessments, workplace environment policies and new business checklists.

    Click here to access the document library.

  • Insurance

    You have access to £1,000,000 of excess free cover to help defend against HSE prosecutions included within your membership.*

  • Health & Safety Health Check

    You can tap into Chamber H&S experts and let them identify any risks to your business. Our experts can advise you on everything you need to put in place to ensure you are compliant and protected.

    Contact your engagement manager to book your health and safety check.