Business services & cost saving

Our business support services provide peace of mind. Quest provides you with unlimited access to four invaluable and essential services, supporting you and your business

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What we offer

Business support four essential services:  

Our services include: unlimited access to 24-hour business advice lines, a comprehensive library of over 750 free business documents, plus £1m of excess free business insurance.

To find out how you can save money with Chamber business support, book a one2one meeting with a Quest business support manager. To book, email Pete at [email protected].

You’ll also benefit from working with one of our experienced engagement managers, who’ll provide you with support as part of your membership.

They’re your point of contact and are in touch with you regularly throughout the year, ensuring you’re making the most of your membership. They’ll facilitate member introductions and direct you to the most relevant events, opportunities, and initiatives

Cost Saving 

We help you and your business save time and money with these exclusive initiatives:

* Legal expense insurance is available to our small and medium business members only.

Find out more about our membership packages and how you can benefit from being part of the network.

Got a question about membership or accessing any of your benefits? Get in touch.

Contact your engagement manager or the Chamber team on 0300 303 6322.

Chamber Legal Services

Regardless of the legal issue you may be facing, Chamber Legal help you manage problems, provide you with the answers you need and advise you on how to protect your business going forward.

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your Engagement Manager.

Whats Included?

  • legal advice line

    Access the legal advice line. Struggling with a contract dispute, debt recovery issue, or legal dispute? Whatever the problem, question or concern the advisers at Chamber Legal can help. To access the legal helpline simply call 0191 3746440 to speak to an expert adviser. 

  • comprehensive legal document library

    A comprehensive legal document library covering all your legal matters. The document library has over 180 downloadable templates to help you with the day to day running of your business. The place to go if you need standard legal documents, with everything from contracts for suppliers, to debt recovery letters – as well handy checklists to keep you on track. Click here to access the document library. 

  • Insurance

    Insurance – You have access to £1,000,000 of excess free cover for your business (including property disputes, data protection criminal prosecution) and for your employees (including personal injury, motor disputes).*

  • tailored advice

    One to one services.  Book an appointment with a Quest business support manager, who will offer tailored advice and take you through the service to help you understand how it can best support you and your business.

Chamber HR Services

Whether you’re a business owner wearing your HR hat, or a HR professional looking for reassurance, the Chamber HR service is here to help.

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your Engagement Manager.

Whats Included?

  • 24/7 HR advice line

    Access a HR advice line – available 24/7 365 days a year. Whether you have a serious issue or problem, or just want to ask a quick question, our advisers can help you with everything from contracts of employment to redundancy – and everything in between.  Call 0191 3746440 to speak to an expert adviser. 

  • HR Document library

    HR Document library – log into access the library, with handy guides and checklists to keep you on the right track. Our library has over 400 downloadable templates covering everything from recruitment and selection, to training and development misconduct letters, appraisal forms, fixed term contracts and confidentiality clauses. And if you can’t find what you are looking for, call the help line and our experts will point you in the right direction. Click here to access the document library. 

  • Insurance

    Insurance – You have access to £1,000,000 of excess free cover for employment disputes and awards included within your membership.*

  • Free HR health check

    Free HR health check –Our business support managers can carry out a HR health check to save money, save time and protect your business. Email Pete to book [email protected].

Chamber Tax

Our Chamber Tax Service

For a more detailed overview of the service, and what is covered click here

*To check your eligibility for insurance cover please speak to your Engagement Manager.

Whats Included?

  • Access a Tax advice line

    The advice line covers all tax queries from simple questions to HMRC investigations. The specialist team provide advice on topics such as benefits in kind, PAYE, corporation tax, covid loans and liabilities to capital gains. Get the answers you need to get on. Call 0191 3746440 to speak to an expert adviser. 

  • VAT Help

    Our experts can also help out when it comes to VAT. If you have any questions or issues relating to VAT registration, VAT & Tax return forms, or VAT on land and property the specialist team can help.

  • Insurance

    Access to £1m of excess free cover to deal with a full HMRC enquiry, aspect enquiries, PAYE disputes and VAT disputes.*

Health & Safety Support

For a more detailed overview of the service and what is covered click here

*To check your eligibility for insurance cover please speak to your Engagement Manager.

Whats Included?

  • Access the H&S advice line

    Got a health and safety query? The team can help with setting up health and safety policies and documents or simply just answer your questions relating to accident reporting or protective equipment. The helpline gives you the answers you need to move on quickly. Call 0191 3746440 to speak to an expert adviser. 

  • H&S Document library

    The library provides handy guides taking you through all H&S topics from getting started in health and safety to developing health and safety policies and risk assessments.  As well as over 130 downloadable H&S document templates including equipment policies, COSHH assessments, workplace environment policies and new business checklists. It’s all there and all free to download. Click here to access the document library

  • Insurance

    You have access to £1,000,000 of excess free cover to help defend against HSE prosecutions included within your membership.*

  • Health and safety health check

    Would you like free bespoke health and safety advice? You can tap into Chamber H&S experts and let them identify any H&S risks to your business. Business support managers can then advise you on everything you need to put in place to ensure you are compliant and protected.