Business services & cost saving
We help you and your business save time and money with our exclusive support services and cost saving initiatives
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Read MoreWhat we offer
*Business support services, provided by Quest:
Our services include: unlimited access to 24-hour business advice lines, a comprehensive library of over 750 free business documents.
*Cost saving:
We help you and your business save time and money with these exclusive initiatives and offers:
- Chamber Primary Health Plan provided by Westfield Health – health and wellbeing cover for your employees and their families
- Chamber Roadside Assist provided by AA – 67% off business vehicle breakdown cover.
- Chamber Foreign Exchange provided by Moneycorp – foreign exchange and international payment services
- Chamber Finance Finder provided by Swoop – quickly and simply discover the right funding solutions across loans, equity and grants
- Access to special offer on Business healthcare cover from AXA Health. T&Cs apply.
- Fuel and EV Charging Card provided by Motia – find the best card for you and your business and start saving up to 10p per litre now.
Find out more about our membership packages and how you can benefit from being part of the network.
Got a question about membership or accessing any of your benefits? Get in touch.
Contact your engagement manager or the Chamber team on 0300 303 6322.
* Not included in Start up & Grow and Solo memberships.
Chamber Legal
We can help you manage problems, provide you with the answers you need and advise you on how to protect your business going forward.
For a more detailed overview of the service, and what is covered click here.
*To check your eligibility for insurance cover please speak to your engagement manager.
What’s Included?
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Legal Advice Line
Struggling with a contract dispute, debt recovery issue, or legal dispute? Whatever the problem, question or concern our advisers can support you.
To access the legal helpline call 0191 3746440 to speak to an expert adviser.
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Comprehensive Legal Document Library
The document library has over 180 downloadable templates to help you with the day to day running of your business. The place to go if you need standard legal documents, with everything from contracts for suppliers, to debt recovery letters – as well handy checklists to keep you on track.
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Tailored Advice
Book a one to one appointment with a specialist, who will offer tailored advice and take you through the service to help you understand how it can best support you and your business.
Contact your engagement manager to book your one to one appointment.
Chamber HR
Whether you’re a business owner wearing your HR hat, or a HR professional looking for reassurance, the Chamber HR service is here to help.
For a more detailed overview of the service, and what is covered click here.
*To check your eligibility for insurance cover please speak to your engagement manager.
What’s Included?
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HR Advice Line
The HR advice line is available 24/7, 365 days a year. Whether you have a serious issue, or just want to ask a quick question, our advisers can help you with everything from contracts of employment to redundancy – and everything in between.
Call 0191 3746440 to speak to an expert adviser.
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HR Document Library
Our library has over 400 downloadable templates covering everything from recruitment and selection, to training and development, misconduct letters, appraisal forms, fixed term contracts and confidentiality clauses. If you can’t find what you are looking for, call the helpline and our advisors will point you in the right direction.
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Free HR Health Check
Our experts can carry out a HR health check to save money, save time and protect your business.
Contact your engagement manager to book your HR health check.
Chamber Tax
In the words of HMRC “Tax doesn’t have to be taxing”, especially with our Chamber Tax service.
For a more detailed overview of the service, and what is covered click here.
What’s Included?
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Access a Tax Advice Line
Covering all tax queries from simple questions to HMRC investigations. The specialist team can provide advice on topics such as benefits in kind, PAYE, corporation tax and liabilities to capital gains. Get the answers you need to get on.
Call 0191 3746440 to speak to an expert adviser.
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VAT Help
If you have any questions or issues relating to VAT registration, VAT & Tax return forms, or VAT on land and property the specialist team can help.
Call 0191 3746440 to speak to an expert adviser.
Chamber Health and Safety
Whether you are just starting out and need to get the basics in place or you are a H&S professional looking for a second opinion on something, this is where Chamber H&S can help.
For a more detailed overview of the service and what is covered click here.
*To check your eligibility for insurance cover please speak to your engagement manager.
What’s Included?
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Access the Health & Safety Advice Line
Got a health and safety query? The team can help with setting up H&S policies and documents or simply just answer your questions relating to accident reporting or protective equipment. The helpline gives you the answers you need to move on quickly.
Call 0191 3746440 to speak to an expert adviser.
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Health & Safety Document Library
The library provides handy guides taking you through all H&S topics from getting started in H&S to developing policies and risk assessments. As well as over 130 downloadable H&S document templates including equipment policies, COSHH assessments, workplace environment policies and new business checklists.
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Health & Safety Health Check
You can tap into Chamber H&S experts and let them identify any risks to your business. Our experts can advise you on everything you need to put in place to ensure you are compliant and protected.
Contact your engagement manager to book your health and safety check.
Testimonials
What our members say about the Chamber Business Support Services
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We were recommended Quest by the NECC, and from the start, the experience has been incredibly informative. They have been excellent in guiding us through the process. The service has exceeded our expectations—extremely professional, and I feel confident that choosing Quest as our HR partner was the right move for our business. So far, there have been no challenges, as Quest has provided clear guidance to ensure we stay up to date and compliant with new legislation. I would highly recommend their services, particularly for smaller SMEs, as it eliminates the need for in-house HR personnel while ensuring everything is aligned with evolving employment laws. Although we’ve only just started working with Quest, we’re already impressed with the level of support and expertise they provide