Build on existing knowledge with in-depth, practical training focused on complex Universal Credit scenarios, including managing changing circumstances and supporting clients with more detailed needs.
This course is ideal for:
• Welfare rights advisors
• Housing officers
• Support workers
• Case managers
• Anyone supporting clients with benefits and welfare issues
The course includes real-life case studies, quizzes and practical exercises to help participants apply the knowledge they learn. This course is CPD accredited. All learners will receive their CPD certificate with 7 points on completion of the course.