Understand the process of challenging welfare benefit decisions, including Mandatory Reconsiderations and appeals, and how to build strong, evidence-based cases.

This course is ideal for:

• Welfare advisors

• Support workers

• Housing officers

• Case managers

• Health and social care professionals

• Anyone supporting clients with benefit-related issues

The course includes real-life case studies, quizzes and practical exercises to help participants apply the knowledge they learn. 

This course is CPD accredited. All learners will receive their CPD certificate with 7 points on completion of the course.