Understand the process of challenging welfare benefit decisions, including Mandatory Reconsiderations and appeals, and how to build strong, evidence-based cases. This course is ideal for: • Welfare advisors • Support workers • Housing officers • Case managers • Health and social care professionals • Anyone supporting clients with benefit-related issues The course includes real-life case studies, quizzes and practical exercises to help participants apply the knowledge they learn. This course is CPD accredited. All learners will receive their CPD certificate with 7 points on completion of the course.