Gain a practical overview of Universal Credit, including claims, payments, and claimant responsibilities, enabling you to support clients through each stage of the process.

This course is ideal for:

• Welfare advisors

• Housing officers

• Support workers

• Employment coaches

• Health and social care professionals

• Anyone assisting clients with UC claims

The course includes real-life case studies, quizzes and practical exercises to help participants apply the knowledge they learn. 

This course is CPD accredited. All learners will receive their CPD certificate with 7 points on completion of the course.