Member Spotlight: David Allen IT Solutions
Date published:
This week we caught up with David Allen IT Solutions to find out how they’re going further with Chamber membership.
Where are you based?
Covering the North East, Cumbria and South West Scotland and further afield
How many employees do you have?
24
Give us a brief overview of your business.
David Allen IT Solutions have been providing award winning IT support and services to businesses for over 10 years, throughout Cumbria, the North East, South West Scotland and further afield. We provide fully managed IT solutions to enhance your business using best-in-class technology to enable you to focus on your business goals. We work with a multitude of companies, from local charities to multi-national organisations, in sectors ranging from engineering to tourism. We are an accredited Microsoft Solutions Partner for Modern Work, demonstrating our capability of delivering IT solutions that boost productivity and customer success. We are experts in Microsoft 365 and helping businesses to get the most from their subscription. We are Cyber Essentials Plus certified and can assist you and your business with Cyber Essentials certification, with data protection and security. We offer a free IT review and free Cyber Security review to all chamber members.
Tell us about a recent business success.
We supported Lloyd Ltd with their IT infrastructure, to gain visibility, reliability and speed.
Our client, Lloyd Ltd have multiple sites across different locations in both England and Scotland and were struggling with slow and unreliable internet connections. They had legacy networking equipment that was outdated and not able to keep up with the demands of their growing business.
As a result, employees were frequently experiencing slow internet speeds and dropped connections, which impacted their productivity and ability to serve customers. They also had multiple internet connections from different providers and found it difficult to reconcile costs.
Technical challenges:
Lloyd Ltd have multiple locations, each with its own legacy networking equipment, which made it challenging to manage and troubleshoot issues.
Lloyd Ltd had also outgrown its existing internet connections at several sites, which were unable to keep up with the increased demand for bandwidth. As a result, employees were experiencing slow internet speeds, which impacted their ability to access both internal and cloud-based applications.
Solutions:
As Lloyd Ltd’s IT provider, David Allen IT Solutions proposed to replace the legacy networking equipment and upgrade the internet connections at all of its sites to improve visibility, reliability and speed. We worked with Lloyd Ltd to design the new networking infrastructure.
David Allen IT are able to manage the network more efficiently and proactively identify potential issues before they impact the business. The investment in modern network infrastructure and management tools has positioned the company for continued growth and success.
Sam Verry, Head of Accounts for Lloyd limited stated …. “This project was much needed as we have faced many IT related issues, when taking on David Allen IT solutions they quickly pin pointed that a lot of these issues were down to the networking within the business. DAIT came up with a thorough project plan which was presented to us in such a manner that we understood the work that was needed and the benefits of this being completed. The project itself was delivered on time and to a high standard, we had constant communication throughout and any hurdles were overcome quickly. DAIT went above and beyond to deliver this project, ensuring that there was no disruption to our business. Since the project has been completed the company has hugely benefited, we have quicker internet and a much more reliable network meaning employees can get on with their jobs without the disruption we used to have from network issues. It also put our minds at ease that we have future proofed our networking meaning future expansion should be seamless.”
Why are you a Chamber Member?
To build connections and share our IT expertise.
To read more member spotlights click here.