Member spotlight: Pro Health Physiotherapy
Date published:
This week we caught up with Pro Health Physiotherapy to find out how they’re going further with Chamber membership.
Where are you based?
Pioneer Performance, Ouseburn, Newcastle upon Tyne, NE6 1AS
How many people do you employ?
4
Give us a brief overview of your business.
A specialist physio, performance and rehabilitation clinic set in the heart of Newcastle, focusing on what matters most to our clients. We have quickly become established as the ‘Healthcare and Fitness Professionals choice’ of clinic, for delivering high-quality hands-on approach, advanced rehabilitation and the latest evidence backed treatment.
Our tagline:
Accelerating Recovery- Any injury or niggle takes time to resolve- we pride ourselves on accelerating the recovery process through massage, manual therapy, advanced assessment techniques.
Optimising Performance: All too often with physio and healthcare, a clients niggle is resolved yet they are lacking the transitionary steps/plan back to their sport- we believe you should come back from every injury 120%- a stronger, robust, resilient and adaptive athlete capable for the worst case scenario in your respective sport, hobby, work or play.
Optimising Well Being: There is a mind body connection which cannot be ignored- We are more complex than you could ever imagine as human beings. The importance of sleep, nutrition, habits, behaviours and beliefs is now more widely accepted. We help guide clients on a journey to identify their triggers, behaviours and routines thus optimising their health span and lifespan.
The NHS is a great service but it comes with its own challenges. We want to be there to support our amazing clients, business owners, athletes and individuals who have their own unique challenges. We pride ourselves on focusing on what matters most to our clients/customers and delivering individualised, personal plans specific to their needs. This is a huge challenge for the healthcare service especially in a post pandemic time where individuals have realised the importance of health and well-being leading to increased public health needs. Pro Health Physio aims to be the Go-to- Physio Clinic in the North East for all things relating to recovery, performance and well being.
Tell us about a recent business success.
Client Story- a 60-year-old gent from Yorkshire came into our clinic in August 2021- having been struggling with an Achilles tendon pain, following a calf tear 2 years previously. He was a keen fell
walker, had completed over 210 Munros in Scotland and wanted to finish off the last 50, but had given up all hope due to his calf/Achilles pain.
He would visit Newcastle monthly to see his step son who was also a physio. We collaboratively devised a plan to build up the strength in his calf, load tolerance specific to fell walking and increase volume as tolerable over the months that followed.
Despite a couple of setbacks and flare ups, he stuck to the plan, going to the gym, maintaining his cardio fitness via cycling and gradually reintroduced walking distances.
In June, he contacted me to give me a bottle of Talisker whiskey to thank me for the guidance. He reported he had completed over 4000m of climbing in the Isle of Skye, including abseiling, rock climbing and scrambling. In addition to this, he managed to walk distances over 18 miles and ticked off another few munros along the way, including the challenging Cuilinn Ridge.
This inspiring story, helped reinforce what we do in our clinic. We help people achieve things they may had thought were impossible and the fact that fellow healthcare professionals refer their nearest and dearest family members into our clinic, is a privilege and honor.
Why are you a Chamber member?
We believe in learning from other business owners who have experience, opinion and knowledge within business which as healthcare professionals we may lack. The culture around collaboration around the North east is what makes it special. Running a business can be challenging and lonely at times. The ethos around community and supporting other like-minded businesses is what drew us to the Chamber.
To read more member spotlights click here.