Recently unveiled as the North East England Chamber of Commerce’s international trade manager, Alex
Stocks is providing support to members seeking clarity in the ever-changing commercial landscape. Here,
she tells Steven Hugill more about her role and how she is relishing the prospect of helping businesses in the
region realise their global trading ambitions.
You have joined the North East England Chamber of Commerce as an international trade manager and are presently working with customs clearance specialists to help members navigate new Brexit trading rules. What more can you tell me about your role?
I lead the Chamber’s international trade teams that arrange export documentation and customs brokerage services with the BCC-qualified customs clearance specialists. I also work alongside the global network adviser and member relationship managers to provide support to businesses in the region that helps develop trade, resolves issues relating to international trade movements and bolsters knowledge and understanding of international trading among the North East business community.
Tell me more about some of the support services the North East England Chamber of Commerce helps to deliver, such as ChamberCustoms® and Chamber Global
We offer a wide range of international trade support. In January 2021, we started a customs brokerage service -ChamberCustoms® – to support businesses with the new customs requirements for post-Brexit trading and provide a compliance focused service for the additional estimated 215 million customs entries.
We also complete import and export declarations for our
customers. For businesses that are Chamber Global members, they have a dedicated relationship manager, who supports them with international trade queries. There is also a helpdesk for submitting international trade queries, which can be contacted at [email protected]
The Chamber offers a series of BCC-accredited training courses on a variety of international trade topics, as well as webinars and forums. We also offer bespoke training to meet individual companies’ needs.
The international team arranges, where required, export documentation that can include a Certificate of Origin, a letter of credit, movement certificates and legalisation of documents. These can be arranged by contacting
neechamber.co.uk
We work with a global network of more than 70 chambers around the world to provide members with access to local information and support, and have links with the Department for International Trade too.
What are you enjoying about your role and have there been any challenges you’ve had to overcome?
It is a great opportunity to support businesses in the North East with international trade, and to champion businesses in the region.
Many of the challenges have been in relation to helping navigate post-Brexit trade, involving changes in customs requirements, understanding commodity codes and custom procedure codes.
Prior to joining the North East England Chamber of Commerce, you worked in the logistics department at British Steel. How did that position prepare you for your current role?
In my previous role, I was involved in import and export movements for the EU and rest of the world via sea, air, rail and road, managing relationships with a variety of logistics providers and the customs requirements for those movements. It gave me a good grounding in operational understanding of the different modalities of transport for
international trade, Brexit planning and the global impact on supply chains from the COVID-19 pandemic.
As part of the logistics department, I was heavily involved in issue resolution, which covered a wide variety of logistics related challenges and involved working alongside a variety of teams across the business, as well as logistics partners.
This stood me in good stead to work with the Chamber’s international team, the 70-plus network of chambers around the world and our affiliated consultants to help and support members that are trying to resolve issues.
What are you most looking forward to achieving in your role?
Building on the Chamber’s established international trading history to ensure we can support businesses in the region to thrive and navigate the ever-evolving regulations for international trade.
The next thing on the horizon is providing support around the removal of the Brexit easements in October for health
checks for all imports coming from the EU and from January 1, 2022, the requirement for all imports from the EU into Britain to have a pre-lodged import customs entry to ensure that unnecessary delays and costs are avoided.
A key area will be continuing to establish and cement the position of the Chamber as a recognised compliance-focused customs broker in the North East, alongside the continuation of the longstanding export documentation service that includes issuing Certificates of Origin and movement certificates, such as EUR-1s.
How important a function do you think the North East England Chamber of Commerce plays in supporting the growth of the region’s business community?
The Chamber is very important; it is here to help businesses in the region by collectively representing their interests and concerns centrally to BCC and wider audiences, such as parliamentary groups.
The Chamber plays a key role in ensuring the region has easy access to reliable support to understand and develop international trading knowledge. It is here to support businesses for new avenues in trade or to develop existing ones.
To find out more about the Chamber’s suite of international services, or if you require support, please speak to your relationship manager or email [email protected]